When Cheryl Bachelder took the helm at Popeyes Louisiana Kitchen, sales and profits were declining and shareholders and franchisees were unhappy.
But during the nearly 10 years of Cheryl’s leadership, Popeyes stock moved from $11 in 2007 to a remarkable $79 at the time of its 2017 sale to Restaurant Brands International.
So what’s the secret ingredient to Popeyes turnaround? Cheryl joined us today to share how her unique strategy of servant leadership proved to be a recipe for success.
In 2007, when Cheryl Bachelder took over as CEO of Popeyes Louisiana Kitchen, Inc., the company was a mess. Profits were down, stock prices were at an all-time low, and morale had hit rock bottom. She knew her only hope of turning things around was to create a culture of servant leadership. And she was right. By investing in her most valuable resource—her team members and franchisees—Cheryl helped Popeyes reach $3.1 billion in revenue by fiscal year-end 2015. Tune in as Cheryl details the six principles of servant leadership that she credits for that success. They may very well contribute to yours too.
We are all involved with leadership. From the White House to our house, leaders impact our lives. The boardroom is no different — you’re setting the tone for an entire organization.
What kind of a leader are YOU?
In today’s episode, we’ll unpack the power of servant leadership with Cheryl Bachelder, one of America’s top-performing CEO’s. Cheryl is also an incredibly successful board director! (So successful that she’s twice been asked by her fellow board members to step into the CEO role.)
“Servant leadership is the most aspirational thing you’ll ever try to do. If you think it’s easy to think about others over yourself, I’ve got news for you. You’re going to mess up every couple of hours.”
Embracing a mindset of serving others before ourselves seems easy on paper, yet those who try often learn that embracing these principles is no easy task. When we work toward listening before speaking, meeting our team where they are at, and constantly looking for who we should serve, the results speak for themselves.
“Success doesn’t teach you much, but a good failure will set you straight.” Cheryl Bachelder is the former CEO of Popeyes Louisiana Kitchen and serves on the boards of Chick-fil-A, US Foods, and Pier 1. During a decade leading Popeye’s, Cheryl revitalized Popeyes into one of America’s top fast-food brands – with more than 10 straight years of growth. She previously held executive-level positions at Domino’s and KFC. Cheryl started her career in a number of brand management positions at Nabisco, Gillette, and of course P&G. Cheryl shares her thoughts on servant leadership – which she literally wrote a book on: “Dare to Serve: How To Drive Superior Results While Serving Others.” Through deeply personal stories of work and family – Cheryl shares stories not just about winning – but the importance of learning from failures.