Meaning Makes a Difference

Excerpt from Dare to Serve: How to Drive Superior Results by Serving Others Why does work have such a bad reputation?  Or is it just my former line of work that has a bad reputation? When you work in the restaurant business, you take a lot of flak for your job – particularly if you […]

Dare-to-Serve Leadership: What’s in it for me?

Excerpt from Dare to Serve: How to Drive Superior Results by Serving Others Dare-to-Serve leadership is based on the idea of servant leadership.  It’s about having the courage to put people first.  When I talk about this concept, I often get a question about results- can serving others drive productivity and growth? My answer is […]

What Can I Get Done in 2017?

How many goals have you set for 2017?  Or how long is your list of things you hope to do in 2017? Ten, twenty, thirty? Be honest. It’s January. We’re in our ambitious, we-can–do-it-all, highly motivated state. The excitement level is high. The energy is palpable. And the list is too long. And it’s not […]

My Favorite Quotes for the Dare to Serve Leader

I get asked often to share my favorite leadership quotes – so I thought I would close out 2016 with some inspiring words for the Dare to Serve leaders working to be a better version of themselves! Here we go: “Consider others more significant than yourselves.” – Ancient Literature This quote sits at the top […]

Ethics Q&A with Bob Doll

Leaders have many balls to keep in the air: staffing, profitability, safety.  The list goes on and on. But one item that can never be left off the list or ignored is ethics.  Companies that don’t make ethics a priority create needless problems and challenges for their businesses, staff, and customers.  Bob Doll is a […]

The Power and Opportunity of Accountable Leadership

Leadership apart from personal accountability is detached superiority. Lack of personal accountability on the part of leaders results in isolation, artificial interactions, and shallow relationships. Leaders who stand aloof from personal accountability: Lean toward authoritarian exclusivity. Practice hypocrisy, if they expect others to be accountable to them. Exude arrogance. Stay isolated and detached. Accountability is […]

The Honor Code of Business

Recent events have once again reminded us of the impact of unethical business practices on a famous, trusted brand and company – this time the name is Wells Fargo.  The banking giant was fined $185-million dollars after an investigation determined more than 2-million bank and credit card accounts were opened or applied for without the […]

Leadership in Challenging Times

A lot of businesses are having a difficult year—and it has raised this question to the top of my list: What does leadership look like in challenging times? What does a servant leader do when facing trials at work? Here are some thoughts and questions to help you when you face the inevitable challenge that […]

Interview with John Beckett

Some say that you cannot be humble and confident at the same time. How would you respond to that statement? So much depends on how we think of these two qualities. If humility means being easily dominated, or weak, there’s not much incentive for a leader to be humble. If we think confidence is being domineering […]

The Hidden Power of Humility

Previously published on BecomingMinimalist.com. “We come nearest to the great when we are great in humility.”– Rabindranath Tagore Humility is a funny thing. In fact, my grandfather used to tell us that he won a medal for his humility, but it was taken away when he began to wear it. Humility is the act of […]